1 How to Set Up Quick Assist in Windows 11 or Windows 102 How to Use Quick Assist in Windows 11 and Windows 103 How to Use Quick Assist in Windows 11 and Windows 104 Extra: How to Use DISM and SFC Scannow to fix Windows problems5 Extra: How to Perform a Clean Boot in Windows
What is Quick Assist? Windows Quick Assist is a tool for remote assistance in Windows 11 and Windows 10 based on Microsoft’s successful Remote Desktop Protocol. It lets a user take control of another computer without the need to touch it physically. Windows 11 Quick Assist is often confused with “Windows Remote Assistance”, a tool offered in earlier Windows versions that has similar functionality. Quick Assist does have some minor upgrades, however, including the ability to use the helper’s keyboard layout and a pause button for the help session. Critically, Quick Assist is very simple to use for both users. Today, we’ll be showing you how to set up Quick Assist in Windows 11 from both ends, as well as how to use Quick Assist once you’re connected. Let’s get started:
How to Set Up Quick Assist in Windows 11 or Windows 10
How to Use Quick Assist in Windows 11 and Windows 10
However, as a person receiving help, you do need to make sure that you fully trust the person who is repairing your computer. There are many scammers that use Quick Assist to show you false reports of viruses. A popular technique is to use the “tree” command in CMD and pretending its output means there are viruses. If you believe you are being scammed, you should hang up immediately and consult this FTC page for guidance. With that important warning, let’s get on with the guide:
Remember, you must have a Windows 10 or Windows 11 PC to be able to use the Quick Assist app.
However, as a person receiving help, you do need to make sure that you fully trust the person who is repairing your computer. There are many scammers that use Quick Assist to show you false reports of viruses. A popular technique is to use the “tree” command in CMD and pretending its output means there are viruses. If you believe you are being scammed, you should hang up immediately and consult this FTC page for guidance. With that important warning, let’s get on with the guide:
Remember, you must have a Windows 10 or Windows 11 PC to be able to use the Quick Assist app.
Extra: How to Perform a Clean Boot in Windows
Another useful tool in a technician’s arsenal is the ability to perform a clean boot in Windows 11 or Windows 10. Our clean boot guide will show you how to eliminate potential drivers and software conflicts and find out which service is causing an issue.